MGM Resorts CEO releases statement for guests

Jul 10, 2021
Legal Issues

Cyber Attack Fallout and Waiving Fees

Welcome to Nevada Business Chronicles, your trusted source for comprehensive news and updates in the field of Business and Consumer Services - Consulting & Analytical services. In this article, we dive into the recent cyber attack on MGM Resorts and the subsequent statement released by the CEO regarding the incident. We also discuss the measures taken by the company and the offer to waive certain fees for affected guests.

The MGM Resorts Cyber Attack

On [insert date], MGM Resorts, a renowned name in the hospitality industry, experienced a cyber attack that compromised the personal information of its guests. This incident raised concerns among the guests and the wider community regarding the security measures employed by the company.

As the news broke, the CEO of MGM Resorts felt the immediate need to address the situation and reassure the guests about the steps being taken to rectify the issue and mitigate the impact. In a recently released statement, the CEO acknowledged the breach and expressed sincere apologies to all the affected individuals.

MGM Resorts CEO Statement

The statement issued by the CEO of MGM Resorts presents a transparent account of the cyber attack. It provides detailed information about the nature of the attack, the data that may have been compromised, and the immediate actions taken by the company to investigate and resolve the issue.

The statement emphasizes the company's commitment to safeguarding guests' personal information and their dedication to enhancing cybersecurity protocols to prevent future incidents. It also highlights the collaboration with leading cybersecurity experts and law enforcement agencies to launch a thorough investigation into the cyber attack.

Offering Relief to Affected Guests

MGM Resorts understands the inconvenience and genuine concerns faced by guests affected by the cyber attack. To demonstrate their commitment to guest satisfaction and address the fallout of the incident, the company has decided to waive certain fees for affected guests.

Guests who have been impacted by the breach can avail themselves of fee waivers for services such as room bookings, resort fees, and cancellation charges. This approach reflects the company's dedication to ensuring guest loyalty and reinforcing their commitment to providing a secure and enjoyable experience for all visitors.

Strengthening Cybersecurity Measures

As a frontrunner in the industry, MGM Resorts acknowledges the evolving nature of cybersecurity threats and the need for continuous improvement. Along with taking swift action to resolve the immediate fallout of the cyber attack, the company is implementing robust security measures to prevent future breaches.

MGM Resorts is actively investing in advanced security technologies and systems that employ cutting-edge encryption mechanisms, multi-factor authentication, and real-time threat monitoring. These measures are designed to fortify the company's digital infrastructure, ensuring the protection of guest data and maintaining their trust.

Conclusion

In the wake of the cyber attack, MGM Resorts CEO's statement reflects the company's commitment to transparency, accountability, and guest satisfaction. Their proactive approach in addressing the issue, waiving fees for affected guests, and their investments in cybersecurity measures demonstrate their determination to learn from the incident and prevent such occurrences in the future.

Stay tuned to Nevada Business Chronicles for more news and updates in the field of Business and Consumer Services - Consulting & Analytical services. We strive to bring you comprehensive and reliable information to keep you informed about the latest happenings in the industry.

Dusti Fansler
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